JOB DETAILS
TITLE: Mediation Officer – Migration Programme
DURATION: Full time contract to * March **Apply
on the website** with possibility of extension
SALARY: Coordinator € *,**Apply on the
website**-€ *, *
This role is assigned to the Job Family of: Programme Managers. The
Irish Red Cross has 6 Job Families: Secretary General; Senior Manager;
Programme/Project Manager; Coordinator; Development & Admin;
Administration.
REPORTING TO: Migration Operations Manager
BACKGROUND INFORMATION
The Irish Red Cross Society (IRC) is part of the world’s largest
independent humanitarian network, the International Red Cross and Red
Crescent Movement. The IRC is committed to and bound by, its
Fundamental Principles of Humanity, Impartiality, Neutrality,
Independence, Voluntary Service, Unity and Universality. The vision of
the Irish Red Cross is to be a leading humanitarian organisation,
providing impartial services and support to vulnerable communities
both at home and abroad. Our mission is to identify and deliver
humanitarian assistance to those who are most in need.
Migration is a priority focus for the Red Cross and Red Crescent
Movement internationally as well as for the IRC in Ireland. Ireland,
along with other countries, has experienced considerably more inward
migration in recent years from people in need of protection and, as a
result, is challenged to respond with appropriate supports for all
affected. The IRC has worked on migration for several years and is
considered a key actor in responding to the humanitarian needs of
refugees/ migrants seeking protection and a future in Ireland, with
programming in the areas of resettlement and responding to the Ukraine
crisis, among others.
SUMMARY OF ROLE
The Irish Red Cross is tasked under its mandate as auxiliary to the
Irish Government to develop capacity building and mediations services
for the Beneficiaries of Temporary Protection (BOTPs) living in
pledged and state accommodation. To help ensure that adequate measures
are in place to protect the welfare and wellbeing of residents, and
that concerns raised by residents or providers are responded to and
resolved in a timely manner. This role will coordinate with a
partnering organisation to develop a system focused on building
capacity, trainings and mediation for BOTPs, Accommodation Providers
and local NGO’s in specific areas.
ROLE RESPONSIBILITIES
_STRATEGIC_
* To work with partner organisations to provide solutions based
mediation when complaints, apart to contractual issues, are received
from BOTPs staying in emergency accommodation, working to help resolve
issues of concern to residents or the provider, and provide training
to providers and local support organisations interacting with
residents and providers.
* Develop and deliver an extensive triage checklist to assure all
possible contact/signposting is explored and actioned
* Work directly with the Local Authority Integration Teams to
develop coordinated services and signposting
* Participate in Local Authority Integration Forum and other public
meetings when required
_DELIVERY OF SERVICES AND REPORTING_
* This role will be responsible for leading the Red Cross team in
all mediation, capacity building development and trainings for local
groups and stakeholders working with the BOTPs throughout the country
* The actions will involve direct support for services, signposting
and personal introductions into the community.
* Develop and deliver bespoke trainings to target specific issues.
They may be for community groups in an area, or the owners/staff of an
accommodation centre, or for the BOTPs.
* Support the programme coordinator in developing and delivering a
reporting structure on a weekly and monthly basis or when required
_COMMUNITY OUTREACH AND DEVELOPMENT_
* Connect the local actors including the IRC volunteer network
supplemented by IRC staff as necessary to increase support and
assurance to pledgers that the family they are hosting has a network
of support.
* Ensure compliance with required internal and external policies and
procedures
* Providing detailed reports on a regular basis
_ORGANISATIONALLY_
* Ensure compliance with required internal and external policies and
procedures
* Work actively towards the achievement of the Irish Red Cross
goals.
* Abide by and uphold the Principles of the International Red Cross
Red Crescent Movement.
* Undertake any other reasonable work-related duties and
responsibilities assigned by the line manager that are consistent with
the nature of the job and level of responsibility.
ROLE REQUIREMENTS
ESSENTIAL CRITERIA
* Third level qualification in relevant fields of International
Development, International Law, Social Work or Political Science
* Experience developing capacity building trainings in the Charity
Sector
* Three years’ experience in the community organizing focused on
migrant support
* Experience working with Local Authorities
* Excellent attention to detail
* Strong interpersonal and communications skills with the ability to
interact in a professional capacity with a diverse range of management
and stakeholders.
* Ability to work under pressure and meet set deadlines.
* Ability to work efficiently as part of a team as well as
independently
* Proficiency in Microsoft Office and Excel
* Ability to maintain strict compliance protecting confidential,
sensitive information and materials.
* Fluent levels of English, written and conversational.
* Participation in a Mediation certification course will provided
with this position
DESIRABLE CRITERIA
* Ability to travel frequently around the country
* Knowledge of the work of the Irish Red Cross.
* Experience of working with volunteers.
* Ability to speak additional languages e.g. Ukrainian or Russian
would be an advantage.
FURTHER INFORMATION
The Irish Red Cross is an equal opportunities employer. We value
diversity and aspire to reflect this in our workforce. We welcome
applications for people from all sections of the community,
irrespective of gender, civil status, family status, sexual
orientation, religion, age, disability, race or membership of the
Traveller community. This role requires applicants to have the right
to work in Ireland. The role is a full time position based on a
* hour working week, based on flexitime
arrangements.
APPLICATION PROCESS
To apply for this contract, please forward a copy of your CV, together
with a cover letter to: *
Your email should contain Mediation Officer-Migration Services in the
subject line. Proposals should be in .pdf or MS Word format, and with
file names in the following format:
The closing date for applications is * June
*.
We need : English (Good)
Type: Permanent
Payment:
Category: Others
